- For Work
- About Us
- …
- For Work
- About Us
- For Work
- About Us
- …
- For Work
- About Us
Automate clinical screenings and referral pathways with an AI-powered chatbot that’s fast, accurate and personalized, so patients get the right care, sooner.
Built to meet growing demand for mental health care
Wysa Gateway helps reduce delays and administrative burden by collecting the right information up front. Using a conversational AI chatbot, it gathers demographic and clinical data, flags high-risk needs and guides users to the most appropriate level of care.
Designed to work alongside your team, Gateway fits easily into your existing systems. Whether on desktop or mobile, it ensures every person starts their journey with clarity and confidence.
You co-design the flow. Wysa powers the experience.
24 hour digital intake
Users can complete referral forms anytime, on any device, without needing to call or wait for an appointment.
Custom screening and routing
You define the questions, logic and next steps.
Wysa builds a digital experience around your workflow.
AI powered risk detection
Built-in safety checks identify signs of crisis and prompt the user to seek help, while alerting care teams.
Secure clinical summaries
Assessment data is securely transferred into the EHR, with configurable summaries, full responses, clinical scores, and decision logic to support informed care.
Immediate access to care
Users can begin self-care with Wysa’s AI tools while waiting for their first appointment, reducing drop-off and anxiety.
Works with your systems
Easily embedded on your website or platform.
Can be used alongside AI Support and Copilot.
Built with care teams in mind
Wysa Gateway has been co-designed with providers to support real-world clinical workflows. It reduces the time spent on calls, paperwork and form reviews so care teams can focus more time on patients.
Every referral comes with a standardised, structured summary to support fast and informed decision-making.
Care starts from the first click
With Gateway, users are never left waiting without support. They receive immediate access to Wysa’s AI-guided tools for stress, sleep, motivation and more, helping them feel better from day one.
This early engagement improves patient confidence, reduces no-shows and supports smoother transitions into coaching or therapy.
Built to work for you
Gateway is flexible and easy to implement:
- Embedded into your site with one line of code
- Tailored screening flows and routing rules
- Structured outputs sent directly to the EHR
- Secure, scalable, and configurable
- Crisis detection protocols built in
Care teams can also continue the AI-supported journey with Wysa Copilot, giving clinicians visibility into symptom trends and self-care progress between sessions.
Support that meets people where they are
Clinics and care teams
Gateway collects accurate information up front, flags risk and reduces back-and-forth. It helps patients reach the right care sooner and frees up clinical time.
Health plans and insurers
Connect members to care faster and more safely. Gateway supports scalable care access and identifies high-risk needs early.
Proven at scale
Wysa Gateway has been used by over 185,000 patients in NHS Talking Therapies services. The results?
21
minutes saved per patient assessment
Streamlining referrals and freeing up clinician time
89%
said Wysa helped them feel better
Providing meaningful support before care begins
91%
referral completion rate
A 25% increase, helping more people receive support
19%
achieved clinical recovery before therapy
Reliable improvement in both anxiety and depression scores
36,000+
patients supported while waiting
Using the Wysa app between or ahead of therapy sessions
1.9%
of users flagged as 'at risk'
Promptly signposted to urgent mental health support
"Wysa allows patients to refer to our service easily and they can be offered some additional signposting at an earlier stage. The self-referral form means that patients can spend some time thinking about what they hope to get out of treatment before speaking with a clinician and can share their main difficulties with the assessor. This means that more time can be spent in the assessment exploring what is important to them and considering treatment options. The added bonus is that patients have access to the premium Wysa app, which can help them whilst they are waiting for treatment. We have had positive feedback about the app, with patients particularly liking the daily reminders to spend some time doing the exercises or simply taking some time to focus on their wellbeing"
Kelly Colbeck
Senior Service Lead (Urban), Dorset Steps2Wellbeing (NHS Talking Therapies)
"Wysa has enabled people to have digital access to our local NHS Talking Therapies service. This increases engagement and supports people with a suite of MH Apps to promote positive wellbeing linked to experiences of anxiety and depression. The data that Wysa collects is robust and informative, providing assurance this is an offer that is well used and compliments other routes into Talking Therapies."
Eleanor Cappell
Head of Business and Transformation (Adult Mental Health), Coventry & Warwickshire Partnership Trust (CWPT)
"With so many digital health apps available it’s hard for NHS providers to evaluate which are compliant, safe and effective. Our customers trust us to ensure the most credible digital tools integrate with iaptus. Wysa is an exciting addition, being such a popular mobile download and consistently achieving high user ratings. But more importantly Wysa have worked closely with the NHS and regulatory bodies, giving our customers the confidence to adopt Wysa for talking therapy self-referrals."
Fiona Dawson
Director, Mayden
Smarter intake starts here
Give your team the tools to manage referrals efficiently, safely and at scale with an intake experience designed for today’s challenges.
Ready to see more?
Disclaimer: Wysa is not designed to assist with crises such as abuse, severe mental health conditions that may cause feelings of suicide, harm to self, and any other medical emergencies. Wysa cannot and will not offer medical or clinical advice. It can only suggest that users seek advanced and professional medical help. Please reach out to your country-specific suicide hotline in case of an emergency.
You must be at least 18 years of age to use Wysa. If you are between 13 and 18 years of age, please read through the Terms of Service and Privacy Policy along with your parents or legal guardian to understand eligibility before use. Wysa is not designed to be used by children under 13.
