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AI + Wellbeing Coach as Payor Benefit
Wysa's wellbeing coach service was offered as a payor benefit by an insurance company to their members. Members could come in and seek support for more severe problems, learn ways and techniques to focus on the controllables, de-personalize their stressors and leave with a sense of control over their lives. By delivering this as a benefit, the company reduced friction and made it easier for members to seek support.