Wysa's AI has held over half a billion conversations with more than five million people about their mental health, mostly employees and their families, across 65 countries.
The worrying trend in declining mental health of employees across the world led us to conduct two in-depth studies to understand traditional models aren't working, and the true impact this has. Together, these reports make a compelling case for employers, brokers, and insurers. We investigated both the national employee population of the USA and UK, as well as Wysa's global employee user base, to provide evidence of need and the impact our approach has. We found that offering every team member unlimited care, starting with Wysa's conversational AI care actually saves on the total cost of care.
40% of employees need help
We discovered that 4 in 10 of the general working population suffer moderate to severe symptoms, yet less than 7% of employees actually access EAP services. Stigma, time constraints and the inability to self-diagnose prevail under the traditional model of care. Wysa removes these barriers entirely.
Limited support means people delay access. Symptoms deteriorate and recovery takes longer. Every year, unaddressed depression and anxiety costs $580-$680 per employee in absenteeism, lost productivity and turnover. That's $30 million a year for an employer with 50,000 people.
The emotional bond people build with Wysa is as deep as that with a human therapist, and 9 in 10 find talking to Wysa helpful. Conversational AI self-care is proven to improve symptoms, taking on 80% of the support load to free up human support for where its really needed.
Conversational AI care creates an anonymous, safe space to work through worries and stressors, preventing them from escalating in severity and illness.
Wysa's AI is clinically proven to create a therapeutic alliance equivalent to a human therapist within the first week.
Most people feel better after their first conversation and lean on Wysa for on-demand support, whenever it's needed.
Step 2: Structured programs and on-demand self-care
Wysa's AI conversational care guides users through both curated CBT programs and on-demand support.
In Program mode, Wysa checks-in every morning and evening, supplemented by a human coach or therapist, if needed. Programs are clinically validated to reduce symptoms of depression and anxiety.
For day to day stress, Wysa offers on-demand self-care through 150+ evidence-based exercises, including resources for anxiety, sleep, handling difficult conversations, and improving productivity.
Step 3: Work with a professional
Wysa coaches offer private sessions with unlimited text messaging with your coach between sessions. Where existing resources are in place, employees can book time with your EAP or in-house psychotherapy team through Wysa.
Wysa's conversational AI takes on 80% of the load by supporting people with subclinical symptom levels and guiding them through proactive prevention routines.
Those who professional support access it sooner, and as much of it as they need to feel their best.
Step 4: Customised escalation pathways
Wysa's SOS feature guides people towards local and national crisis care helplines
Exploring the SOS feature ahead of any crisis offers the ability to create a personal safety plan offers a grounding exercise.
Wysa's AI continuosly screens for people in crisis during conversational care, automatically triggering the SOS feature to ecourage people towards local emergency helplines.
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