Helping the Helpers
Wysa's ripple effect on better employee mental health and productivity
The All Hearts All Hands organization enables volunteers to provide hands-on assistance to survivors of natural disasters, both within the US and internationally. And they're really good at it, but it comes with a price. The daily stressors, long working hours, resource-limited working conditions and experiencing human adversities take a toll on the volunteers.
Wysa offers global All Hands and Hearts staff members:
- 24/7 text-based emotional support through conversational AI
- Self-help tools to develop mental resilience
- Professionally trained human coaches, when a more personal approach is helpful
- 12week well-being coaching programs for sustained impact
Of the workforce has used Wysa
Reduction in worker distress levels
Employee satisfaction rating
Case Studies
Employee Benefit at a Large IT Company
The organization believed in a personalized approach to mental wellbeing and support. They had mindfulness apps and programs, as well as EAP. However, most people needed something else - a private, safe space where they could work through their own thoughts and feelings. This led them to start sleeping better and get back their mojo. Wysa offered this anonymously, and at scale.View more details...
Wysa as a Public Health Service
A government agency has access to various useful and helpful resources that can help their citizens, but they are hard to access, and rarely can be located seamlessly. This is where Wysa came in - a safe space to talk, and navigate to the right resource.View more details...
Preventing Healthcare Worker Burnout
Frontline healthcare workers had to face the brunt of the stress caused by the pandemic. There was no relief, no respite for them. Others could take time off, but frontline workers had to be at it everyday for months at a stretch. The organization rolled out Wysa to be easily accessible, available 24/7 and provide an emotionally safe outlet for these warriors to get at least one moment of peace amidst the madness.View more details...
Support for Adolescents Waitlisted for Therapy
If you reach out to ask for mental health support from a government agency, chances are you will be asked to wait for weeks, sometimes even months to get help. For someone who is at risk, this can worsen symptoms and lead to illness. In this case, a government agency gave Wysa to everyone waiting for human support, as the first step of care. During this time, Wysa was able to support the management of stress levels for users.View more details...
AI + Wellbeing Coach as Payor Benefit
Wysa's well-being coach service was offered as a payor benefit by an insurance company to their members. Members could come in and seek support for more severe problems, learn ways and techniques to focus on the controllables, de-personalize their stressors and leave with a sense of control over their lives. By delivering this as a benefit, the company reduced friction and made it easier for members to seek support.View more details...
'All Worked Up' Report
Wysa commissioned an independent survey of over 2,000 employees in late 2022 to look into the current state of mental health in the UK and USA workforces. Our survey took respondents through depression and anxiety screening questionnaires and asked the 4 in 10 who screened positive for symptoms if they had sought professional support. The results are staggering. Read this report to find out more, including:
- A rise in mental health symptoms reported by employees, often greater than the general population. The report explains the findings in different demographics.
- What people are telling their employers about their mental health, if anything, and those keeping it secret.
Only 1 in 3 employees with symptoms of depression and anxiety access support. The data in this report reveals why.
2023 Employee Mental Health Report
This report hopes to help address the gap in global access to mental health. It is one of the largest observational studies of its kind globally and is presented here for the first time. These insights are drawn from the analysis of 150,000 conversations that 11,300 employees from 11 organizations and 60 countries had with Wysa’s AI chat platform, over 13 months (July 2021-July 2022).
- How global workers speak about their distress, across geographies and through time
- How distress shows up in mood scores and prevalence statistics, in depression and anxiety scores
- Case Study: The financial cost of poor mental health that is accrued by an employer
UK Youth Report 2023
Discover the truth about teenage mental health in the UK with our groundbreaking research. While NHS data suggests that 1 in 6 teenagers have mental health problems, our study reveals that the scale of the crisis is worse than previously thought.
We surveyed over 1400 teenagers, aged 13 to 17, to find out what's troubling them, where they seek support, and whether that support is making a difference. We even conducted a mental health assessment, asking those who showed significant levels of depression and anxiety why they hadn't sought professional help.
Our report reveals a mental health crisis of unprecedented magnitude, and sheds light on what young people are experiencing right now.
Conversational AI for Mental Health: Potential & Risks
This report explores the potential of ChatGPT and upcoming conversational AI technologies.
- Clinical efficacy, safety, privacy, usability, acceptability and engagement of ChatGPT for mental health support
- The real-world impact of conversational AI
- How ChatGPT changes healthcare
- Guardrails that need to be put in place to minimize risk
All Worked Up Australia Edition
In summer 2023, Wysa commissioned an independent survey of over 2,000 Australians aged 16-64 to get an in-depth look at the current state of mental health post-COVID. The results are worrying. Serious mental health concerns prevail, and people aren’t getting the help that they need. Australia’s public mental health services are, compared to other similar countries, relatively good.
But there have been changes in state funding to Medicare. Addiction is rampant and deaths from overdose are surging. Mental health services are stretched, with many therapists and mental health nurses burnt out and leaving the workforce. The fact is that the nation is silently struggling, and more needs to be done.
This report dives into the levels of anxiety and depression within the Australian workplace:
- The current levels of percieved anxiety and depression levels that employees are struggling with
- External factors that contribute to rising levels of moderate to severe symptoms
- A detailed region and demograph analysis to uncover which areas, age groups, and gender struggle the most, and why.
45% of people suffering with moderate to severe symptoms haven't spoken to a professional. Download the report to find out why.
