The business case for transforming how we support employees and families
Wysa has held over half a billion AI chat conversations with more than five million people about their mental health across 95 countries. The worrying trend we saw in employee mental health led us to conduct in-depth studies of employees in USA and UK, as well as Wysa's user base, to understand why current models aren't working.
Our findings make a compelling case for employersto create early, anonymous, unlimited care and show how starting with Wysa's conversational AI actually saves on the total cost of care.
The emotional bond people build with Wysa is as deep as that with a human therapist, and 9 in 10 users find talking to Wysa helpful. AI-led support has been proven to improve symptoms while taking on 80% of the support load, to free up human support for where it's really needed.
How Does It Work?
Step 1 : Opening up to an AI coach
Conversational AI creates an anonymous, safe space to work through worries and stressors, preventing them from escalating in severity and towards illness
Most people feel better after their first conversation and lean on Wysa for on-demand support, whenever needed
Step 2: Structured programs and on-demand self-care
Wysa's AI conversational care guides users through both curated CBT programs and on-demand support
In Wysa's Clinical Programs, the AI checks in every morning and evening, and can also be supplemented by a human coach or therapist. The programs are clinically validated to reduce symptoms of depression and anxiety
For day-to-day stress, Wysa offers on-demand self-care through 150+ evidence-based exercises, including resources for anxiety, sleep, handling difficult conversations, and improving productivity.
Step 3: Work with a professional
Wysa coaches offer 1-on-1 sessions, along with unlimited messaging between sessions. If chosen, employees can also be redirected to in-house EAP support through Wysa
Wysa's conversational AI takes on 80% of the load by supporting people with sub-clinical symptom levels and guiding them through proactive prevention routines
Those who need professional support can access it sooner and as much as needed
Step 4: Customised escalation pathways
Wysa's SOS feature guides people toward local and national crisis care helplines
The SOS feature also offers the ability to create a personal safety plan and practice grounding exercises
Wysa's AI continuously screens for people in crisis and facilitates signposting to local helplines
The report was commissioned by Wysa, a company that created an AI chatbot for mental health support. It found that 40% of working adults suffer from moderate to severe anxiety and/or depression. Many of these employees would prefer talking to an app about their struggles than someone in their workplace.
The Travelers Companies, Inc. (NYSE:TRV), the country’s largest workers compensation insurer, today announced the launch of Wysa for Return to Work – an app designed to promote the mental health of injured employees and facilitate a more holistic recovery. The app was created in partnership with Wysa, a provider of mental health support solutions driven by artificial intelligence.
By reaching for the highest standards and obtaining regulatory certification from institutions like the U.S. Food and Drug Administration (FDA), startups can show investors and clients that they’ve gone through the necessary checks for safe use in healthcare, creating more opportunity to drive long-term success.
The Digital Health 150 is CB Insights' annual ranking of the 150 most promising digital health startups in the world. This year's winning companies include startups working on interoperability and data integration, home care and monitoring, AR/VR in healthcare, hybrid care, and more.